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Bio


What's the Story?

 

It's all about you,

…but here's a little about us.

 

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Bio


What's the Story?

 

It's all about you,

…but here's a little about us.

 

 

In 2011, we started out as a point of sale company that combined traditional POS system services with emerging iPad and cloud based solutions.  

We addressed the void that existed for local businesses who were attracted to these systems, but weren't clear on which system would be best for them, or couldn't carve out the time needed to configure and properly deploy them and train their employees. Deep interactions with our first clients gave us insights into other key areas that small businesses needed local support and help with like credit card processing, marketing and network issues.

Today, we are a full service agency (think "outsourced COO" for your small business).

We aim to provide a comprehensive set of solutions that acknowledge and leverage today's technology - chip cards, EMV and contactless payments like Apple Pay, social media marketing, network security and customer internet access, and more…

We’re passionate about helping small businesses compete and thrive in an increasingly challenging and dynamic environment. As pragmatic advocates of cloud and tablet based solutions  –  we help to make running a business easier, and more fun!

Our concierge style services and products let our clients focus on the part of the business they are passionate about… their craft – while we work behind the scenes to keep systems and the business running smoothly.

 
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Our Team


Leadership

…that works tirelessly for our clients

Our Team


Leadership

…that works tirelessly for our clients

 

Andrew Langlois
Founder + CEO 

Andrew spent 30 years in the golf and landscape industry, 15 of which was in wholesale distribution interacting with business owners and managers. 

As the COO, he led a transition of the distribution company entirely to cloud based solutions (moving the servers and computers that drove the business functions to off site data centers) after the economic downturn in 2007 out of "necessity", and was instantly convinced of the benefits of this approach to managing business systems, computers and servers.

 In 2011, while consulting with his brother who was strategizing a shift in his successful full serve restaurant to a smaller, leaner business model, the two began exploring cloud and iPad based solutions that were emerging in the small business space. The decision to deploy ShopKeep - a leading iPad POS application - into the cafe became the impetus for the launch of BIZHELM.

Since the start of BIZHELM as a local ShopKeep partner providing on-site services, the company has branched into other key related areas that quickly identified themselves as common pain points for lots of small independent owners who all seemed to face similar challenges and restraints, like merchant services, marketing, and managed services.

Today the company offers a comprehensive set of solutions to a wide range of business types including quick serve restaurants, retailers, specialty shops, boutiques and the medical, professional and trades sectors. 

Andrew prides himself in being super accessible - send him a note and find out for yourself!

 
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Stephen Cranshaw
Creative Director

Stephen has been designing professionally for over 13 years. His clean design style, strong business acumen, detail oriented nature and acute foresight are just a few of his tools in his art bin. Stephen has designed for countless small local business and has worked for several large corporations. A strong design sense is what Steve brings to every project and a passion for being creative and forward thinking is what excites him about producing the next great design or campaign.

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Doug Noonan
Managed Services Administrator

Doug has extensive experience in purchasing, systems management and mass maintenance of data and pricing files. He also has a keen eye for detail and loves swimming….in minutiae. With over a decade of experience in systems management and IT administration there isn’t much Doug hasn’t encountered.